Borrowers and Lenders: Stakeholder Dialogue on Trust, Recovery, and Consumer Protection

Key Topics: * Borrower experience: how businesses and individuals perceive the lending and recovery process, trust gaps, communication failures, and perceived unfairness. • Lender experience: what banks face in recovery, borrower behavior, legal frustrations, and the cost of non-resolution. • Consumer protection in lending: rights, remedies, and the role of the CBL • Women, youth, and financial exclusion: specific barriers and proposed remedies • The trust gap between banks and the business community: root causes and conditions for repair. Expected Output: Borrower and lender perspectives articulated for the Reform Roadmap; consumer protection recommendations Panelists: Ms. Salamata Diallo, Managing Director, Ecobank Liberia | Mr. O. Natty B. Davis, President, Liberia Chamber of Commerce| Mrs. Lusu S. K. Crawford, President, Liberia Marketing Association (LMA)| Mr. James M. Strother, President, Liberia Bankers’ Association (LIBA) | Mr. Presley S. Tenwah, President, PATEL| Mr. John Beyan Sumo, Public Relations Officer, COLIMBO|Mrs. Saybah Fumba, President, Cross Border Women| Atty. Edwina D. Vakun, President, Liberia Microfinance Association| Mrs. Wilhemina M. Siaway, President, Rubber Planters’ Association of Liberia|Hon. Abu Bakarr Barrie, Secretary General, Fula Business Association of Liberia|Mr. Yarpazou Gbusiwoi, President, LCUNA|Mr. Joseph B. Korsor, Unit Manager, Foya Rural Community Finance Corporation. Format: Structured roundtable, facilitated dialogue with prepared positions from each stakeholder group (90 minutes)